Terms of Service

By engaging WH Marketing Agency for any digital marketing service, accessing our website, or communicating with us through any channel (WhatsApp, email, phone, or social media), you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any of these terms, you are prohibited from using or accessing our services. These Terms of Service apply to all clients, visitors, and users who access or use any WH Marketing Agency services.

WH Marketing Agency reserves the right to modify these terms at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of our services constitutes acceptance of any revised terms.

WH Marketing Agency provides the following digital marketing services, among others:

• Search Engine Optimization (SEO)

• Social Media Marketing & Management

• Meta (Facebook & Instagram) Advertising

• Google Ads (Pay-Per-Click) Management

• Content Creation & Marketing Strategy

• Website Design & Development

• Email & WhatsApp Marketing Campaigns

• Brand Strategy & Consulting

• Video Marketing & Reels Strategy

The specific scope, deliverables, timelines, and pricing for each service will be defined in a separate Service Agreement or Proposal Document provided to you before commencement of any project.

As a client of WH Agency, you agree to:

• Accurate Information: Provide accurate, complete, and up-to-date information required for the execution of agreed services.

• Timely Approvals: Review and approve content, designs, and campaign materials within the timelines specified in our agreement to avoid project delays.

• Access & Credentials: Provide necessary access to your social media accounts, ad accounts, Google Analytics, website backends, and other platforms required to deliver the agreed services.

• Legal Compliance: Ensure that all products, services, or information your business promotes comply with applicable laws, industry standards, and advertising platform policies.

• Communication: Maintain timely and responsive communication with our team. WH Marketing Agency is not responsible for delays caused by client non-responsiveness.

All payment terms are as specified in the individual Service Agreement or Invoice. General payment guidelines include:

• Advance Payment: Most packages require a 50–100% advance payment before project commencement unless otherwise agreed in writing.

• Monthly Retainers: For ongoing monthly services, payment is due at the beginning of each month. Services may be paused if payment is not received within 7 days of the due date.

• Ad Budgets: Any advertising spend on Meta, Google, or other platforms is separate from WH Marketing Agency's service fees unless explicitly included in your package. Clients are responsible for funding their own ad accounts.

• Refund Policy: Due to the nature of digital marketing services (which involve time, strategy, and resources invested upfront), all payments are generally non-refundable once work has commenced. Refund requests will be considered on a case-by-case basis.

• Late Payments: A late fee may be applied for payments overdue by more than 14 days.

WH Agency Ownership: All strategies, frameworks, methodologies, templates, and proprietary processes developed by WH Agency remain the exclusive intellectual property of WH Agency.

Client Ownership: Upon full payment, clients own all final deliverables created exclusively for their brand, including logos, ad creatives, website designs, and written content — unless otherwise stated in the service agreement.

Third-Party Assets: WH Agency may use licensed stock images, fonts, or tools in the course of service delivery. The use of such assets is subject to the respective third-party licenses.

Portfolio Rights: WH Agency reserves the right to showcase client work (including campaign results, website designs, and content pieces) in our portfolio and marketing materials, unless you explicitly request confidentiality in writing.

To provide certain services, WH Marketing Agency may require access to your Google accounts (e.g., Google Analytics, Google Ads, Google My Business, Google Search Console) via Google OAuth.

• Authorization: By granting WH Marketing Agency access through Google OAuth, you authorize us to access, manage, and analyze data from your specified Google services solely for the purpose of delivering the agreed-upon digital marketing services. This access is granted on a least-privilege basis, meaning we will only request the permissions necessary for the service.

• Data Usage: All data accessed from your Google accounts will be used exclusively for optimizing your digital marketing campaigns, reporting performance, and providing strategic recommendations. We will not use this data for any other purpose, nor will we share it with unauthorized third parties.

• Data Security: WH Marketing Agency implements appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

• Revocation of Access: You can revoke WH Marketing Agency's access to your Google accounts at any time by visiting your Google Account security settings (https://myaccount.google.com/permissions). Revoking access may impact our ability to deliver certain services, and you agree that WH Marketing Agency will not be liable for any service interruptions or performance issues resulting from such revocation.

WH Marketing Agency utilizes n8n, an open-source workflow automation tool, to streamline and enhance the efficiency of our digital marketing services.

• Purpose of Use: n8n is used to automate routine tasks, integrate various marketing platforms, process data, and generate reports, thereby improving service delivery speed and accuracy.

• Data Processing: When n8n is used, it may process data related to your marketing campaigns, website analytics, or social media interactions. This processing is always conducted in accordance with our privacy policy and data security standards.

• Client Data: Any client data processed through n8n workflows is handled securely and remains confidential. WH Marketing Agency ensures that n8n configurations are designed to protect your data and only perform actions necessary for the agreed services.

• No Third-Party Sharing: Data processed via n8n is not shared with unauthorized third parties. Our use of n8n is internal to WH Marketing Agency's operations for your benefit.

To effectively manage your digital marketing campaigns, WH Agency may require access to various third-party platforms (e.g., Meta Business Suite, Instagram, WhatsApp Business API, website CMS, email marketing platforms).

• Client Responsibility: You are responsible for ensuring that you have the necessary rights and permissions to grant WH Agency access to these third-party accounts. You must also ensure that granting such access does not violate any terms of service or privacy policies of these third-party platforms.

• Account Security: You agree to provide WH Agency with secure access credentials (e.g., by adding us as a user with appropriate roles, or providing temporary, secure login details). You are responsible for maintaining the security of your own accounts and for promptly notifying WH Agency of any unauthorized use or security breaches.

• Compliance: You acknowledge that WH Agency's ability to perform services is dependent on your compliance with the terms and policies of these third-party platforms. WH Agency is not responsible for any service disruptions or account issues arising from your non-compliance or changes in third-party platform policies.

Digital marketing involves variables beyond any agency's direct control, including platform algorithm changes, market conditions, competitor activities, and audience behavior.

WH Marketing Agency commits to applying best practices, expertise, and continuous optimization to all campaigns. However, we cannot guarantee specific results such as a defined number of leads, sales, followers, or search rankings within a fixed timeframe.

Any projections or estimates provided during consultations or in proposals are based on past experience and industry benchmarks, and should not be interpreted as guarantees.

WH Marketing Agency is not liable for losses or damages arising from variations in campaign performance.

Both parties agree to maintain the confidentiality of all proprietary and sensitive information shared during our engagement, including:

• Business strategies and marketing plans

• Pricing and financial information

• Customer data and lists

• Unreleased product or campaign information

This confidentiality obligation shall continue for a period of two (2) years following the termination of the service relationship, unless the information becomes publicly available through no fault of either party.

Agreement Duration: Services are provided for the duration specified in the Service Agreement. Monthly retainers continue until terminated by either party.

Client Termination: Clients may terminate ongoing services by providing a minimum 30-day written notice (via WhatsApp or email). Work completed and expenses incurred up to the termination date will be invoiced accordingly.

WH Marketing Agency Termination: WH Marketing Agency reserves the right to terminate services immediately and without refund if:

• The client engages in fraudulent, unethical, or illegal activity

• Payment obligations are not fulfilled after repeated reminders

• The client engages in abusive or unprofessional behavior toward our team

Upon Termination: All client-owned materials and access credentials will be returned. WH Marketing Agency retains the right to retain copies of work for portfolio and record-keeping purposes.

To the maximum extent permitted by applicable law, WH Marketing Agency and its representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, revenue, data, or business opportunities — arising from:

• The use or inability to use our services

• Errors in ad campaigns or marketing strategies

• Platform policy changes that affect campaign performance

• Third-party service disruptions

WH Marketing Agency's total liability to any client shall not exceed the total fees paid by that client in the three months preceding the claim.

These Terms of Service shall be governed by and construed in accordance with the laws of India.

In the event of any dispute arising out of or relating to these Terms or the services provided, the parties agree to first attempt resolution through good-faith negotiation. If resolution cannot be achieved within 30 days, the dispute shall be subject to arbitration or the jurisdiction of courts in India.

For any grievances or disputes, please first contact us directly at +91 8080558488 or via Instagram @professor_business_expert.

For any questions, concerns, or clarifications regarding these Terms of Service, please contact:

WH Marketing Agency — A Wholesale House Initiative

Managed by: Sajjad Alam (Professor Business Expert)

📞 Phone / WhatsApp: +91 8080558488

📸 Instagram: @professor_business_expert

🌐 Website: /whagency

We are committed to maintaining a transparent, professional, and mutually beneficial relationship with every client.