Privacy Policy

Introduction

At Wholesale House, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or make purchases from us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our platforms.

Information We Collect

We may collect several types of information from and about users of our platforms, including:

Personal Information

• Name, email address, postal address, phone number
• Payment information (credit card numbers, billing address)
• Delivery address and preferences
• Account login credentials
• Purchase history and preferences

Non-Personal Information

• Browser type and version
• Device information (type, ID, operating system)
• IP address and location data
• Pages visited and browsing patterns
• Referral sources and time spent on our platforms

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Managing your account and providing customer support
• Sending transactional emails and order updates
• Personalizing your shopping experience
• Improving our website, products, and services
• Marketing and promotional communications (with your consent)
• Analyzing usage patterns and trends
• Protecting against fraudulent transactions and security threats

Information Sharing and Disclosure

We may share your information with:

• Service providers (payment processors, delivery partners, cloud services)
• Business partners for joint marketing efforts (with your consent)
• Legal authorities when required by law or to protect our rights
• Affiliated companies within our corporate family

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information, including:

• Accessing and reviewing your personal information
• Correcting inaccuracies in your personal information
• Deleting your personal information (subject to certain exceptions)
• Restricting or objecting to the processing of your personal information
• Withdrawing consent for marketing communications
• Data portability (receiving your data in a structured, machine-readable format)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platforms and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platforms.

We use cookies for various purposes, including remembering your preferences, analyzing how our platforms are used, and personalizing content and advertisements.

Children's Privacy

Our platforms are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.